Terms and Conditions

Welcome to Fig Active! By accessing or using our website and making a purchase, you agree to be bound by the following terms and conditions. Please read them carefully.

Order Processing

Once your order is placed, we begin processing it immediately to ensure fast delivery. Due to the swift processing of orders, we are unable to make changes or cancel orders once they have been confirmed. Please review your order carefully before completing your purchase.

Refund Policy

As our products are personal in nature, we do not accept refunds. All sales are final. We encourage customers to reach out to us before making a purchase if you have any questions or concerns about sizing or fit. We want you to be completely satisfied with your purchase and will gladly assist you in choosing the best products for your needs.

Store Credit

In exceptional cases, we may review your order and consider offering store credit instead of a refund. This is determined on a case-by-case basis and is not guaranteed. If eligible, store credit can be used for future purchases on Fig Active.

Privacy and Security

At Fig Active, we value your privacy and are committed to protecting your personal information. We will never share, sell, or misuse your data. All transactions on our website are processed securely.

Customer Assistance

We are here to assist you! If you have any questions or need help with your order before making a purchase, please don’t hesitate to contact us. Our team is happy to provide guidance and ensure you’re confident in your purchase.

Agreement to Terms

By using our website and making a purchase, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree to these terms, please refrain from using our website.

Contact Us

If you have any questions or concerns, please reach out to us